PRIVACY
POLICY

Last Updated: 22/03/2025

​

At Flip My Games, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

 

 

1. Information We Collect

​

When you use our services, we may collect the following information:

​

• Personal Information – Name, email address, phone number, and payment details (Bank Transfer or PayPal).

• Trade-In Details – The games you are selling, shipping details, and trade history.

• Website Usage Data – Information about how you interact with our website (e.g., pages visited, device type, and IP address).

​​

We only collect the information necessary to process your trade and improve our services.

 

2. How We Use Your Information

​

We use your information to:

​

• Process and complete your game trade-in transactions.

• Provide shipping labels and verify shipments.

• Send payment for accepted games.

• Respond to customer inquiries and support requests.

• Improve our website and services.

​​

We do not sell or share your personal information with third parties for marketing purposes.

​3. How We Protect Your Information

​

We take security seriously and use industry-standard measures to protect your data, including:

​

• Encryption – Your payment details and personal information are securely stored.

• Limited Access – Only authorized staff can access your information.

• Secure Transactions – Payments are processed through trusted banking and PayPal systems.

​

​

​

​4. Payment & Financial Information

​

We only use your bank account details or PayPal email to send payments. We do not store full financial details beyond what is required for transaction processing.

​

​

​

5. Cookies & Website Tracking

​

We use cookies to improve your experience on our website. These help us:

​

• Remember your preferences.

• Analyze site traffic and improve functionality.

​​

You can disable cookies in your browser settings if you prefer not to use them.

​

​

​

6. Your Rights & Choices

​

You have the right to:

​

✅ Request a copy of the personal data we hold about you.
✅ Update or correct your information.
✅ Request the deletion of your data (except where legally required to retain it).

​

To make a request, please contact us at support@flipmygames.com.au.

​

​

​

7. Third-Party Services

​

 We may use Australia Post for shipping and banks/PayPal for payments. These services have their own privacy policies, which apply to their handling of your data. 

​

​

​

8. Updates to This Policy

​

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

​

​

​

9. Contact Us

​

If you have any questions about this Privacy Policy, please contact us or email support@flipmygames.com.au.

​

✔ Your Privacy. Our Priority.

​